ABOUT US

INTRODUCTION: OUR STORY...

Lab Science Solution (LSS) provides scientific and instrument solutions to our customers in various industrial sectors and academia.
LSS actively contributes to the advancement of science. LSS was founded by Dr Kevin Law Khoon Huat, one of the local scientific industry veterans.

LSS began our business on 2nd Jan 2005 in a small rented office as Lab Science Solution Sdn Bhd. We started as an Alternative Service Provider (ASP) with one service engineer to provide preventive maintenance (PM), after-warranty support and calibration services for selected brands/models of analytical equipment and lab equipment. These include chromatography (GC, HPLC, prep HPLC, GPC), mass spectrometer (GCMS, LCMS), UV-visible spectrophotometer, total organic carbon analyser (TOC), atomic absorption spectrometer (AAS), ICP-OES, density meter, polarimeter, refractometer, incubator, and so forth.

For a couple of years, we were purely a repair service company, based out of Malaysia. LSS is proud to be the pioneer in providing ASP multi-vendor services for these analytical instruments, way back in 2005. We gave customer an alternative choice of analytical instrument services. LSS is now a trusted ASP multi-vendor service provider for the instruments which we service. Over 300 local and international companies, government labs, universities and colleges have chosen to engage our independent services, year after year. And our list of renown customers is steadily growing.

OUR GROWTH

LSS was awarded the ISO/IEC 17025 :2005 accreditation by STANDARDS MALAYSIA /ILAC for mass (analytical balance), wavelength and absorbance (for UV-Visible spectrophotometer) on April 2011. We believe LSS was amongst the very first ISO /IEC 17025 calibration lab for UV-Visible spectrophotometer in this region. The accreditation by ISO/IEC recognises LSS as meeting international standards of technical competency and quality management system.

LSS began as a SERVICE Company and shall remain as such: Service is the Heart of our business.

After a few years of being a pure service company, LSS entered the next phase of growth as we were approached and received appointments by several world class manufacturers as their distributor for Malaysia and/or Singapore.

More and more manufacturers entrusted LSS to promote their solutions and support their customers. These manufacturers include BINDER, BRUKER Daltonics, B&WTek, GE (InnovOX TOC), HAVER & BOECKER, HELLMA, HORIBA (ICP-OES, SPRi), HTS, JAI, VICI-DBS, MIELE, RESTEK, RUDOLPH, SKALAR, TOSOH, SPECTRUM INSTRUMENT, and more. Please refer to the details under “Our Partners”.

Our infra-structure has also grown progressively from our initial 800 sq feet of rented office. We have established Lab Science Solution Pte Ltd in 2010 Singapore, which is also expanding rapidly as our regional hub going into neighbouring countries such as Indonesia and Myanmar. Our confidence and success compelled us to own some the current office and warehouse premises. And we have offices in Penang, Johor, Ipoh and soon Kuantan. Our combined office and warehouse spaces is still small, but exceeding 15,000 sq ft.

Our team is still growing and expanding with dedicated and highly experienced managers, engineers, chemists, life science specialists as well as support staff.

We are committed to provide the best possible support and look after the long term interest of our customers.

OUR VALUES

Mission
To be the first choice partner for our customers, suppliers and employees.
Purpose
LSS actively contributes to the advancement of science.
Values
Integrity; Technical Expertise; Rise above yesterday; Passion & Commitment; Doing well by doing good; Team work
Motto
Service is the heart of our business.

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